Quality Policy
We at Makati Medical Center put our hearts in everything that we do – live our values by doing what is right for the health and safety of our patients, well-being of our colleagues, and the greater good of MakatiMed.
Core Values
Service Excellence
Providing competent, appropriate, safe, and responsive healthcare services that result to positive patient outcome and highest level of satisfaction of patients and colleagues
Integrity
Demonstrating sound, moral, and ethical principles at work; never compromising the name and ethical standards of the hospital
Professionalism
Upholding the code of conduct of the hospital and ethical standards of one’s profession; consistently demonstrating competence in the performance of one’s duties
Compassion
Showing genuine concern and empathy through words and actions that lead to enhanced well-being of patients and colleagues
Teamwork
Collaborating harmoniously and respectfully with the team towards a common goal
