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Quality Policy

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We at Makati Medical Center put our hearts in everything that we do – live our values by doing what is right for the health and safety of our patients, well-being of our colleagues, and the greater good of MakatiMed.

Core Values

Service Excellence

Providing competent, appropriate, safe, and responsive healthcare services that result to positive patient outcome and highest level of satisfaction of patients and colleagues

Integrity

Demonstrating sound, moral, and ethical principles at work; never compromising the name and ethical standards of the hospital

Professionalism

Upholding the code of conduct of the hospital and ethical standards of one’s profession; consistently demonstrating competence in the performance of one’s duties

Compassion

Showing genuine concern and empathy through words and actions that lead to enhanced well-being of patients and colleagues

Teamwork

Collaborating harmoniously and respectfully with the team towards a common goal

At MakatiMed, Malasakit is enshrined in our Quality Policy: “We put our hearts in everything we do – live our values by doing what is right for the health and safety of the patients, well-being of our colleagues, and the greater good of MMC".

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