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Complaints Resolution Officer, Patient Relations

The Complaints Resolution Officer validates all approved investigations on patient complaints from different hospital units. He/She analyses the reports of investigations conducted, recommends responses, and drafts resolution letters for the patients.
Minimum Educational Attainment: Graduate of any four (4)-year course, preferably healthcare-related
Work Experience: At least three (3) years of work experience in customer/patient service field

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Walk in: MMC Tower 3, 4th Flr. Keyland Center (at the back of MMC Tower 1 along dela Rosa Street)

Contact us:

8888999 local 3647

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