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MEDICAL

Complaints Management Officer, Patient Relations


Description:
 
The Complaints Management Officer is responsible for receipt and acknowledgement of all patient complaints, and sending of the complaints to concerned Service Champions.  He/she also monitors the status of complaints from receipt to resolution.
 
Requirements:
 
Minimum Educational Attainment: Graduate of any four (4)-year course, preferably healthcare-related
Work Experience: At least three (3) years of work experience in customer/patient service field
 
Contact Us:
Phone: +63.2.8888.999 local 3647
Location: MMC Tower 3, 4th Flr. Keyland Center (at the back of MMC Tower 1 along dela Rosa Street)


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