Patient Relations Office

Our Patient Relations Office oversees the care and efforts of our doctors, nurses, patient representatives, chaplains, interpreters, volunteers, and other staff. It facilitates communication with your healthcare team, and ensures that your needs are addressed promptly and appropriately.

Here are the services the patient Relations Office regularly provides to our patients and visitors:

  • Processing & Resolution of complaints or concerns
  • Patient Confidentiality & Privacy
  • Patient / Guest Representation
 
The Patient Relations Office
Assistant Head: Dr. Jake Marte, MD


Contact Us
Phone: +632.8888.999 local 3034-3036
Email: patient.relations@makatimed.net.ph
Office Hours: 8:00AM - 12:00PM and 1:00PM - 5:00PM Mondays to Fridays (Except holidays)