Safety During your Stay

You are the most important part of your healthcare team

Our health care partnership begins with our commitment to your safety. Patients who are more involved with their care in the hospital tend to do better and stay safer. You can lower your risk of injury and make your stay as safe as possible if you will work together with your health care team.
 
IDENTIFICATION
  • Wear your hospital ID bracelet at all times; if your bracelet comes off, ask your nurse to provide a new one.
  • Check the information on your hospital ID bracelet to make sure that your name, birth date and other information are correct.
  •  Make sure that all staff member check your ID bracelet before any procedure, surgery or test is performed, or medicine is given.
SAFE MEDICINE USE
While you are in the hospital, it is important for your doctor to know all your medications. It is also necessary for him/her to know what you are taking prior to your admission including:
  1.  Prescription drugs
  2.  Over-the-counter (OTC) medicines
  3.  Medicine that a family member or friend gave you
  4.  Vitamins
  5.  Herbal products
  6.  Food Supplements
  • Inform your doctor if you have any allergies to foods or drugs. Know all your medications and what they are for.
  • Our Policy on Patient Supplied Products protects patients by using only medicines and supplies provided by the hospital.
  • To check if your medicine might interact with the food you will take (those not from our dietary), please inquire from the nurses.
PREVENTING FALLS
The hospital is an unfamiliar place. Most falls occur when patients try to get out of their bed on their own. Here are some tips to prevent falls from occurring:
  •  Ask for help when getting out of bed.
  •  Do not leave children unattended, use bed rails if necessary.
  •  Make sure there is adequate light, and keep your eyeglasses within reach.
  •  Report to hospital staff any spills or obstructions on the floor.
SMOKING POLICY
To protect the good health and safety of our patients, visitors and staff, and in accordance with local government regulations, Makati Medical Center strictly implements a “NO SMOKING” policy within the hospital premises.

SECURITY
For your safety, Hospital Security is available 24 hours a day. For security concerns, notify your nurse or call the Security Office at locals +63 2 8888 999 2026-2027.
 
PREVENTION AND CONTROL OF INFECTIONS
  • Practice good personal hygiene.
  • Hand washing is the best way to prevent the spread of germs.
  • Let your nurse know if your gown or linens are soiled.
  • Our staff will welcome your reminder to use alcohol based antiseptic before examining you or giving you your medicine.
  • Ask friends and relatives who have colds, respiratory symptoms, or other contagious illnesses not to visit you or anyone in the hospital.
  • Get vaccinated, if it is recommended. Flu and Pneumonia vaccines can help prevent illnesses in elderly and high-risk patients.
 
TO ENSURE YOUR SAFETY, WE NEED YOU TO:
  • Ask questions
  • Provide accurate information
  • Speak up
  • Follow instructions
 
PREVENTING INJURY FROM MEDICAL EQUIPMENT
For your safety, kindly ask for assistance prior to operating any of the medical equipment in your room.