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Visitors Guide
At Makati Medical Center, we recognize that visitors are an important part of your healing process, and we encourage your family and friends to spend time with you to bring you good cheer.
However, to secure the comfort and well-being of other patients, and to ensure the safety of visitors, we ask that visitors observe the following guidelines:
For the well-being of your child, we do NOT recommend the bringing of children seven years or younger to visit patients.
General visiting hours for regular nursing units fall between from 10am to 9pm.
Only two visitors per patient are allowed to visit you at a time, plus a spouse or significant other.
We reserve the right to limit your visits, to meet your care needs, and to protect your privacy.
If we restrict your visitors, we will give you and your visitors a clear explanation of why we need to do so.
Your visitors are allowed to bring you flowers, unless you are confined in the Intensive Care Unit, Telemetry, Nursery, Pediatric Intensive Care Unit, or any other special unit, where pollen may promote infection.
Your visitors are also allowed to bring balloons, for as long as they are made of the shiny plastic known as mylar. Latex balloons, which can cause allergic reactions, are not permitted anywhere in Makati Med.
Your family and friends may call 888-8999 locals 7140 or 7135 to find out your room number. However, because your privacy is important to us, you can inform the nurse or admitting personnel if you wish to have this information withheld.
As a patient, you may request us to restrict your visitors. If you do so, we post a "NO VISITORS" sign on your door.
If "NO VISITORS" sign is posted on your door and you still have visitors, the nurse in-charge may inform you and ask your visitor to leave. When needed hospital security personnel can also ask your to leave.
Makati Medical Center strictly practices a "No Smoking" policy within its premises, to protect the health of our patients, visitors and staff and in keeping with Philippine laws.
Communicable Diseases: Visitors who have been exposed to chicken pox, tuberculosis, mumps, measles, or any other infectious disease within the past three weeks should speak with your nurse before visiting. In some cases they may not be allowed to visit as it might pose a risk to your health.
Visiting Hours
Regular Nursing Units
10:00am- 9pm
Wards
3:30pm- 7:30pm
Special Care Units
Visitation guidelines are more restrictive in intensive care units, recovery rooms, nurseries, isolation rooms and psychiatry units.
|
Intensive Care Unit Kidney Unit Telemetry |
Nursery Neuropsychiatry Unit |
Visitors of patients in non-isolation are subject to isolation guidelines. If you are confined in the isolation room, your visitors should check with your nurse for specific limitation guidelines and policies.
Nursery: Visitors to the nursery may view their babies using the “Show Me Baby Tag”. Only the infant’s mother is allowed to enter the breastfeeding room during breastfeeding period.
After Hours Visits
To give you adequate time to rest and for us to render the care you need, visitors are welcome between 9am to 10pm only. In general, your visitors will be requested to leave your room after 10pm.
However, Makati Med recognizes that there are times that you will benefit from having visitors after regular visiting hours. We permit this, at the discretion of the unit’s charge nurse. In general, we discourage overnight visitors, although we make exceptions in unusual circumstances.
If your visitors are allowed to remain in your room after regular visiting hours, they must obtain a Visitor’s Pass.
After 10pm, the guard on duty will give your relative/guardian/visitor a visitor’s pass. This is done for security purposes and to control the number of visitors of each in-patient.
When needed, the guard may advise the visitors outside regular visiting hours to leave the premise.
Related Topics
- The Patient Relations Office
- Patients' Rights
- Patients' Privacy
- Admission Procedures
- How to Pay
- Facilities for Patients
- Patient Convenience
- International Patients
- Your Security at MMC
- Corporate Social Responsibility Program
- Downloadable Documents
- FAQs
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